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Index » Radio Paradise/General » About RP » Suspicious emails from Radio Paradise?
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BillG
Free-Range DJ
BillG Avatar

Location: Left Coast
Gender: Male
Zodiac: Cancer
Chinese Yr: Snake


Posted: Oct 17, 2013 - 5:15pm

 heeb wrote:
All clear, no worries. Bill, Rebecca, could you confirm you receive my contributions? Also: is RP in trouble financially? Should we be worried? Love, from me, to you guys. You continue to be pure awesomeness. <3

 
No, we're not in trouble. We just like to periodically remind everyone about how the whole listener-support thing works.

Since you're sending support via Paypal, it's be easier for you to double-check your payments by logging into your Paypal account & looking under 'Payments'.

thanks! 
soupfork

soupfork Avatar

Location: Central Florida


Posted: Oct 17, 2013 - 3:06pm

No apology needed Bill. You folks provide us with hours and hours of the very best finest music and arrangements imaginable. Thank you very much for you hard work. It is greatly appreciated.

Again, our sincere apologies.

-Bill & Rebecca



 


heeb
Watch? I ain't got no time for no watch!
heeb Avatar

Location: Gateshead (Newcastle), United Kingdom
Gender: Male
Zodiac: Capricorn
Chinese Yr: Dragon


Posted: Oct 16, 2013 - 2:57pm

All clear, no worries. Bill, Rebecca, could you confirm you receive my contributions? Also: is RP in trouble financially? Should we be worried? Love, from me, to you guys. You continue to be pure awesomeness. <3
billseye

billseye Avatar

Location: Boston Area
Gender: Male
Zodiac: Scorpio
Chinese Yr: Monkey


Posted: Oct 16, 2013 - 11:32am

Thanks for clarifying Bill.
No Worries.  I was curious as to the emails and so appreciate your detailed explanation.
I love your station, especially the range and quality of the non commercialized music you stream.

Keep up the good work!!

Bill H. 

 
BillG wrote:



If you've 
received a series of unwanted emails from our mailing list server (lists.radioparadise.com), we apologize profusely.

Here's the deal:

We sent out a newsletter yesterday, using an email list software that worked just fine for us the last time we used it. Replies to the newsletter are configured to go to us, rather than to the entire list, and only we are allowed to originate posts.  Somehow — without the settings being changed in any way — the program sent all replies to the entire list, without moderation.

Needless to say, we were NOT happy about that. 
And unfortunately this happened overnight (our time), so we weren't aware of the magnitude of the problem until this morning.

The good news is that any odd or suspicious emails you've received are replies by other listeners to our initial mailing. They're not spam or phishing attempts. The email inviting you to download a zip file (which might understandably raise a red flag) is just a band inviting us to listen to their music. They had no idea that they were sending their message to half of the RP universe. And the extra emails you received went through our list server, not directly to you — so, no, your address was not broadcast to everyone, and our database was not hacked.

We've shut down the program that did this, and will never use it again. 

Again, our sincere apologies.

-Bill & Rebecca



 


tiare
Artist, traveler
tiare Avatar

Location: St. Remy, Paris, Los Angeles, Hilo, Wailuku Manoa, are my main hangs
Gender: Female
Zodiac: Taurus
Chinese Yr: Buffalo


Posted: Oct 16, 2013 - 10:53am


Dear B. and R.,

Have been a Devotee for nearly as many years as you you have been free ranging it. Actually this newsletter is the first that i have had in AGES, actually..

Glad to know that the kerfluffle was just software , and not a disgruntled employee firebombing your peeps- how it seemed from here.

i will not cancel my subscription.  And oddly, I am sort of embarrassed to say, I had thought about (a few days ago) as it just seemed that everything was so impersonal these days~

thanks for the note! miss the old logo! And as the weather cools, and I pull out my winter gear I still love my old RP sweatshirt the best!

warmly,

Tiaré Olivia Ferrari 
BillG
Free-Range DJ
BillG Avatar

Location: Left Coast
Gender: Male
Zodiac: Cancer
Chinese Yr: Snake


Posted: Oct 16, 2013 - 10:13am

 Beanie wrote:
  

The really strange part was that I never got your original email...just the replies. 

 
Yeah, I shut down the mailer program before it had finished sending all of the newsletters. 
richrosen

richrosen Avatar



Posted: Oct 16, 2013 - 10:08am

Thanks, Bill. I did wonder about those.

I tell everyone I can about RP, and hope some of those are listening, and contributing! 

RP is without a doubt, the best!    
Beanie

Beanie Avatar

Location: under the jellicle moon
Gender: Female
Zodiac: Aries
Chinese Yr: Snake


Posted: Oct 16, 2013 - 10:07am

 BillG wrote:

If you've received a series of unwanted emails from our mailing list server (lists.radioparadise.com), we apologize profusely.

Here's the deal:

We sent out a newsletter yesterday, using an email list software that worked just fine for us the last time we used it. Replies to the newsletter are configured to go to us, rather than to the entire list, and only we are allowed to originate posts.  Somehow — without the settings being changed in any way — the program sent all replies to the entire list, without moderation.

Needless to say, we were NOT happy about that. 
And unfortunately this happened overnight (our time), so we weren't aware of the magnitude of the problem until this morning.

The good news is that any odd or suspicious emails you've received are replies by other listeners to our initial mailing. They're not spam or phishing attempts. The email inviting you to download a zip file (which might understandably raise a red flag) is just a band inviting us to listen to their music. They had no idea that they were sending their message to half of the RP universe. And the extra emails you received went through our list server, not directly to you — so, no, your address was not broadcast to everyone, and our database was not hacked.

We've shut down the program that did this, and will never use it again. 

Again, our sincere apologies.

-Bill & Rebecca



   

The really strange part was that I never got your original email...just the replies. 


steuss

steuss Avatar

Location: So. Cal. by way of Austin
Zodiac: Pisces
Chinese Yr: Monkey


Posted: Oct 16, 2013 - 9:49am

No sweat Bill.  Love the station.  Thanks
dw

dw Avatar

Location: PHill, CA
Zodiac: Taurus
Chinese Yr: Rabbit


Posted: Oct 16, 2013 - 9:48am

 BillG wrote:

If you've received a series of unwanted emails from our mailing list server (lists.radioparadise.com), we apologize profusely.

Here's the deal:

We sent out a newsletter yesterday, using an email list software that worked just fine for us the last time we used it. Replies to the newsletter are configured to go to us, rather than to the entire list, and only we are allowed to originate posts.  Somehow — without the settings being changed in any way — the program sent all replies to the entire list, without moderation.

Needless to say, we were NOT happy about that. 
And unfortunately this happened overnight (our time), so we weren't aware of the magnitude of the problem until this morning.

The good news is that any odd or suspicious emails you've received are replies by other listeners to our initial mailing. They're not spam or phishing attempts. The email inviting you to download a zip file (which might understandably raise a red flag) is just a band inviting us to listen to their music. They had no idea that they were sending their message to half of the RP universe. And the extra emails you received went through our list server, not directly to you — so, no, your address was not broadcast to everyone, and our database was not hacked.

We've shut down the program that did this, and will never use it again. 

Again, our sincere apologies.

-Bill & Rebecca



 

At least it got me to commit to a donation to RP!!!{#Crown}
BillG
Free-Range DJ
BillG Avatar

Location: Left Coast
Gender: Male
Zodiac: Cancer
Chinese Yr: Snake


Posted: Oct 16, 2013 - 9:00am

If you've received a series of unwanted emails from our mailing list server (lists.radioparadise.com), we apologize profusely.

Here's the deal:

We sent out a newsletter yesterday, using an email list software that worked just fine for us the last time we used it. Replies to the newsletter are configured to go to us, rather than to the entire list, and only we are allowed to originate posts.  Somehow — without the settings being changed in any way — the program sent all replies to the entire list, without moderation.

Needless to say, we were NOT happy about that. 
And unfortunately this happened overnight (our time), so we weren't aware of the magnitude of the problem until this morning.

The good news is that any odd or suspicious emails you've received are replies by other listeners to our initial mailing. They're not spam or phishing attempts. The email inviting you to download a zip file (which might understandably raise a red flag) is just a band inviting us to listen to their music. They had no idea that they were sending their message to half of the RP universe. And the extra emails you received went through our list server, not directly to you — so, no, your address was not broadcast to everyone, and our database was not hacked.

We've shut down the program that did this, and will never use it again. 

Again, our sincere apologies.

-Bill & Rebecca